Information I Collect

I may collect personal information including your:

• Name and contact details

• Health information relevant to your care

• Appointment and booking information

• Information you provide through forms or questionnaires

• Preferences and other information you choose to provide

I may collect this information when you:

• Book or attend an appointment through Cliniko

• Complete client forms

• Contact me via my website, email or other communication channels

• Subscribe to my newsletter or marketing communications

• Purchase services or products

• Interact with my website

How I Use Your Information

I use your information to:

• Provide and manage my services

• Manage appointments and bookings

• Communicate with you about appointments, services, workshops and events

• Send marketing communications where you have provided consent

• Process payments

• Improve my website and services

• Meet my legal and professional obligations

Third-Party Services

I use trusted third-party providers to help operate my business, including:

• Cliniko – for bookings and client management

• Stripe– for payment processing

These third parties may store or process your information in accordance with their own privacy policies.

Data Security

I take reasonable steps to protect your personal information from unauthorised access, loss, misuse or disclosure.

Direct Marketing & Opt-Out

I comply with the Spam Act 2003 (Cth).

You can unsubscribe from marketing communications at any time by following the unsubscribe link in my emails or by contacting me directly.

Access & Correction

You may request access to or correction of the personal information I hold about you.

Please contact me if you believe any information I hold is inaccurate or needs to be updated.

Privacy Complaints

If you have a concern about how I have handled your personal information, please contact me directly so I can try to resolve the issue.

If your concern cannot be resolved, you may contact the Office of the Australian Information Commissioner (OAIC).

Contact

For privacy enquiries:

Embody with Ness
Attn: Vanesa Brkic
Email: hello@embodywithness.com
Phone: 0466 661 388
Address: 11 Williams Rd, Windsor VIC 3181

I may update this Privacy Policy from time to time. The latest version will always be available on my website.